CHIAVUNWHI

1. Data Controller

Chiavunwhi S.r.l., Via Brera 28, 20121 Milano, Italy. Email: [email protected]. We are the data controller responsible for your personal data under the EU General Data Protection Regulation (GDPR).

2. Data We Collect

• Contact information: name, email, phone number, company name
• Project details: workspace size, location, budget, design preferences
• Communication records: emails, consultation notes, project correspondence
• Website usage: IP address, browser type, pages visited (via cookies)
• Payment information: processed securely by third-party providers; we do not store card details

3. How We Use Your Data

We use your data to provide design services, process inquiries, send project updates, issue invoices, improve our website, and comply with legal obligations. We do not sell your personal data to third parties.

4. Data Sharing

We share data only with: contractors and suppliers involved in your project, payment processors, cloud hosting providers (EU-based), and legal authorities when required by law. All third parties are bound by data processing agreements.

5. Data Retention

Client project data is retained for 7 years after project completion (Italian tax law requirement). Marketing consent data is retained until withdrawal. Website analytics data is retained for 26 months.

6. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact [email protected]. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

7. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. We do not use advertising or tracking cookies.